If you've been approved by OneApp Guarantee and have paid your co-signing fee, your approval agreement is automatically shared with both you and the property via email, so you can complete your lease and move-in.
If you haven't received the approval agreement in your email inbox, don't worry – here's what to do next.
Double check your email
Your email provider might be filtering your notifications – check your SPAM/junk folders and complete these troubleshooting steps.
Download your agreement in OneApp Guarantee
- In your OneApp Guarantee account, click the Actions dropdown in the top right corner of the Application Detail screen.
- Click Download Qualification Approval Agreement.
🏆 Pro Tip: The property manager or leasing agent who referred you should have received a copy of your approval agreement as well, but it never hurts to reach out to them and confirm they've received it.