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How to remove a user from your account

Manage access to your OneApp Guarantee account

If a team member no longer needs access to your property's OneApp Guarantee account, you can remove them in just a few steps. Keeping your management team up to date ensures that only authorized users can refer applicants, track statuses, and manage agreements. 

🏆 Pro Tip: Be sure to review and update your team's access regularly to ensure your account stays secure. 

  • In your OneApp Guarantee account, click the Management tab in the left navigation bar. 

    Management Page
  • On the Management page, select the property you'd like to remove the user from. 

    Property Search
  • In the property detail window, scroll down to see the Property Users.

    Property Users
  • Find the user you'd like to remove and click the X icon next to their name.

    Remove User

Once removed, the user will no longer have access to your property's OneApp Guarantee account.