Legal Document Requirements for Default Reimbursements

When submitting a default reimbursement request, providing complete legal documentation helps OneApp confirm that the proper notice and eviction procedures were followed. These records protect both you and your residents by showing that all steps were handled in compliance with state and local laws.

Scanned copies are perfectly acceptable — and digital signatures or court portal screenshots are valid, too. We simply need to see the timeline of legal proceedings and confirm that the property completed the required due diligence to vacate the unit.

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✅ Required Legal Documents

Late Rent / Pay-or-Quit Notices

Property managers must issue a statutory-compliant Late Rent or Pay-or-Quit notice immediately after the legal grace period expires (as defined by state or local law), unless the lease specifies a longer grace period.

• Must include:
  
  • Resident’s name and address
  • Amount owed and due date
  • Date notice was issued
  • Payment deadline or vacancy requirement

• Acceptable formats: scanned copies, digitally signed PDFs, or screenshots from your property portal

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Legal Notices for Each Missed Rent Month

Provide formal written notices sent to the resident(s) for each month rent was not paid.
These demonstrate:

• Your collection efforts
• Proper notification procedures
• The property’s adherence to local regulations

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Eviction Documentation

Submit all documents related to the eviction process. Examples include:

• Initial eviction notice
• Court filings
• Summons or complaint
• Judgment orders
• Writ of possession
• Any documents officially served to the resident

Each document should clearly include:

• Resident’s name
• Dates filed or served
• Signatures (digital or handwritten accepted)

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Lease Violation Notices

If the default involves other lease violations (not related to rent payment), include formal written notices that:

• Describe the specific lease violation
• List the date the notice was issued
• Show proof that the resident was notified

Examples: unauthorized occupants, pet violations, property damage, or other breaches of the lease agreement.

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🧾 What’s Acceptable

✅ Scanned copies (PDF, image, or screenshot)
✅ Documents with digital signatures or court portal stamps
✅ Chronological records showing the legal process from notice to judgment

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⚠️ What’s Not Accepted

🚫 Unofficial or verbal communications without written backup
🚫 Notices missing the resident’s name or date
🚫 Incomplete eviction documentation (e.g., only filing confirmation without orders)

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💡 Quick Tips

• Organize documents by date for faster review.
• Make sure each file clearly shows the resident’s name and property address.