If your property is already partnered with us, you can easily add team members so they can start referring applicants. Here's how to give them access:
- In your OneApp Guarantee account, click the Management tab in the left navigation bar.
- On the Management page, use the search panel to find the property you'd like to add your team to.
- Click the Add User to Property field.
- Enter the user's first and last name and click Create New.
- On the Add New User page, provide and/or select the following for the user:
- First Name: The new user's first name.
- Last Name: The new user's last name.
- Role: The new user's role. Learn more about user roles.
- Phone Number: The new user's direct phone number.
- Email: The new user's direct email address.
- Click Save.
Once you've created the user, they'll receive an invitation to the email you provided. After accepting the invite, they'll have access based on their assigned user role.
Understanding User Roles
Each user in the OneApp Guarantee platform has specific permissions based on their role, ensuring the right level of access and functionality. These roles include:
- President: Can view reports and referrals for all management teams and properties and create and manage Regional Managers, Property Managers, and Leasing Agents.
- Regional Manager: Can view reports and referrals for their properties and create and manage Property Managers and Leasing Agents.
- Property Manager: Can view reports and referrals for their property and create and manage Leasing Agents.
- Leasing Agent: Can view reports and referrals for their property and cannot create or manage other team members.
These permissions help ensure that each user has the appropriate level of control within the platform. If you need to remove a team member's access, learn more about removing users.